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Chart Audits

Operational Assessment

We can analyze your practice from A to Z. With a constant eye on the bottom line, we spend from a few days to several weeks, interviewing staff, reviewing job descriptions, analyzing work-flow and, of course, evaluating all ICD-9, CPT and HCPCS coding for accuracy.

In addition, we help you design procedures to safeguard payments received, monitor accounts, receivables/payables, and better manage cash flow.

The following operational areas are carefully reviewed:

Practice and physician hours of operation Telephone procedures Appointment scheduling
Call coverage Patient flow Patient education
Radiology assessment Diagnostics assessment Nursing assessment
Supplies inventory and ordering procedures Equipment procurement policies Laboratory assessment
Prescription refill procedures Physical plant assessment Payor mix
Policies and procedures manual to include financial and collection policies Percentage of net to gross revenues Regulatory compliance status assessment
Fee schedule compared to other area practices Software analysis and utilization Medical record contents
Maintenance of medical records and release of information Managed care contract analysis Accounts receivable analysis
Accounts payable process assessment Management reports analysis Billing procedures and process
Insurance verification process Pre-certification/referral process Posting of charges and payments
Claim denials/rejections Cash collections Depositing of funds
Write-off procedures In-house collection procedures Outside collection agency
Personnel file components Staffing patterns and job descriptions Orientation/training program
Payroll processing
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Phone: (901) 517-1705        7204 Deventer Cove    Memphis TN 38133     E-mail: 

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